We understand that after the difficult year we have all experienced, work that has been put on the back burner will need to be carried out. With workers still having to work fully or partly from home, we are aware that returning to normal protocols could mean an increase in workload, whilst staff are trying to keep up efficiency and standards.
Whilst we are experiencing a global pandemic, whether you are keen on the WFH model or not, it’s quickly become essential. Even though Unified communications as a service (UCaaS) is not a new concept, within our current climate, many businesses have had to adopt the concept in order to achieve optimal WFH successes.
When the pandemic began last March, it was up to companies to shift their strategy to focus on the digital world, rather than the physical. With the more flexible companies having a clear advantage, it was time for everybody to try to adapt to the new norm.