Continue reading “Exceptional customer experiences start with the right agent experiences”
Category: Employee Experience
Are you optimising your employees ability to WFH?
When the pandemic began last March, it was up to companies to shift their strategy to focus on the digital world, rather than the physical. With the more flexible companies having a clear advantage, it was time for everybody to try to adapt to the new norm.
Continue reading “Are you optimising your employees ability to WFH?”