Category: Government

CW Squared’s services now available on DOS4

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CW Squared is proud to have been awarded a place on Crown Commercial Service’s ‘Digital Outcomes and Specialists 4’ (DOS4) framework in the ‘digital outcomes’ and ‘digital specialists’ categories. This agreement helps the public sector buy, design, build and deliver digital outcomes by finding appropriate specialists to deliver agile software development. The framework is based on the approach detailed in the GDS Service Manual and complies with the GDS Service Standard.

Benefits of the framework for public sector buyers include easy access to suppliers with the right capabilities (compliant with the Digital by Default Standard), access to suppliers including small and medium size businesses, guaranteed supplier capacity to deliver digital projects at multiple UK locations and a flexible and speedy route to meet customers’ digital project needs. Contact us to discuss how to use the DOS4 framework to buy CW Squared’s innovative outcomes-based solutions.

CW Squared now on G-Cloud 11

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CW Squared has been awarded a place on Crown Commercial Services “G-Cloud 11” framework, which allows UK public sector bodies to choose and buy cloud computing services. Benefits to public sector buyers include scalable services: pay for what you use, and increase or reduce what you need easily, quick and easy route to market, reduced costs and reduced total cost of ownership compared to running your own service in house and access to the latest technology and innovation with every refresh of the G-cloud agreement.

CW Squared offers 8×8’s Contact Centre as a Service (CCaaS) and Unified Communications as a Service (UCaaS) products, as well as a high touch integration and delivery service for all leading CCaaS/UCaaS providers. We also offer an agile cloud delivery management and coaching service as well as advice on digital strategy and transformation. Contact us to discuss buying our products and services through G-Cloud 11.

Court users to benefit from new service centres

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People across the country will benefit from two new Courts & Tribunals Service Centres opening today in Stoke and Birmingham. The new centres bring a number of justice services together under one roof to offer an improved and more consistent experience for victims, witnesses, and anyone who uses the court system.Once fully operational, more than 600 people will be employed across the sites to process cases, issue orders from courts and tribunals, and answer queries from the public. In turn, that will free up court and tribunal staff on the ground to better support the judiciary and help the public and legal professionals during hearings. An early migration to Cloud Communications, led by CW Squared, resulted in a seamless shift of calls from existing sites to the new Courts & Tribunals Service Centres, allowing staff to be effective from day 1. Contact us to discuss how cloud communications can make your business more effective.