As expert solution providers, we are able to not only advise you on how to get the best out of your technology, but also to aid you with customising and managing your IT solutions. We are aware that a lot of work that has been put on hold during the pandemic, which now needs to be completed, may conflict with your duty of care to keep your staff COVID safe. Our video triage services can ensure that you minimise the number of call outs, and protect your staff as well as your customers.
Continue reading “How to revolutionise your service experience with CW Squared”
During a year long global pandemic, it’s fair to say that companies have been put under intense pressure with having to work with a reduced workforce, whilst phone lines have been drastically heightened due to the pandemic, increasing wait times and lowering customer satisfaction. That’s where CW Squared’s technology could come to your aid.
Continue reading “Learn how CW Squared’s services can transform your workplace performance”
Bishop’s Stortford Town Council wanted to host a public engagement event for their neighbourhood plan. These events had previously been a public exhibition in the town centre, but due to COVID this was not possible so the event was to be held using Zoom with joining details published in leaflets, the local newspaper, social media and emails to community groups.
Continue reading “BSTC holds public engagement Zoom event supported by CW Squared”
CW Squared act as Trusted Advisors to help CIOs, CISOs and other enterprise decision-makers keep up with the rapid rate of technological change. Our dynamic matrices allow for side-by-side, real-time comparison of key solution areas, such as UCaaS, CCaaS, Security, SD-WAN and Cloud with dynamic criteria selection and ranking.
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Zoom Video Communications has disrupted the online meeting market with reliable, high-quality video connecting people on desktops, mobile devices, and in conference rooms. Now Zoom Rooms brings the same flawless video conferencing, clear audio, and one-touch wireless screen sharing to your conference rooms, huddle rooms, executive offices, and training rooms with off-the-shelf hardware.
Continue reading “Zoom Rooms now part of CW Squared portfolio”
One of the market leaders in the video conferencing space, Zoom is well-known throughout the world for its exceptional meeting room solutions. If you’re looking for high-quality video, exceptional usability, and reliability, then you can’t go wrong with Zoom. The Zoom Phone experience enhances Zoom into a fully-featured communication and collaboration product, complete with voice, conferencing, messaging, and video in the same solution.
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CW Squared is excited to announce our inclusion onto the G-Cloud 12 framework, part of the UK’s official Digital Marketplace for the Public Sector. With our G-Cloud accreditation, CW Squared is qualified to support UK public sector organisations and agencies in their journey to move to the next generation of Cloud Communication and AI Services.
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As businesses move to adopt cloud platforms, the landscape of offerings becomes more complicated. I regularly write about these changes, and there’s a lot to keep track of. The root of all this is the SaaS model – Software as a Service – where applications are consumed and paid for on an on-demand basis. The business doesn’t own the platform, and IT can be very hands-off in managing things – both of which are attractive value drivers.
Continue reading “How CPaaS Differs from UCaaS, But Also Improves Collaboration”
Tech isn’t about money, most would say, but money in the form of profit surely enters into it. One thing that City research is good at is identifying financial trends, trends that could indicate what users are really doing, and that could promote technologies that are seeing unexpected support. There’s some recent evidence that UCaaS has joined that elite group.
Continue reading “Cloud-sourcing your business’ Unified Communications in 2020”
Sometimes, we need to destroy the status quo to create a new model of engagement. Sometimes, the market does that for us and that can be even scarier. Change is always scary and overwhelming, especially when it comes to technology. But it is inevitable.
Continue reading “Fear of Change in the Age of the Customer”